Privacy Policy

We may collect the following types of information:

Information You Provide Directly

• Your name, email address, and phone number when you submit a contact or inquiry form
• Name and relationship of a loved one you are seeking care for
• General care needs or medical conditions shared voluntarily in inquiry messages
• Mailing address if you request information by mail

Information Collected Automatically

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on each page, and referral source
• Cookies and similar tracking technologies (see Section 5)

We use the information we collect for the following purposes:

• Responding to your inquiries about care, availability, and services
• Scheduling tours, consultations, or follow-up calls
• Sending you relevant information about our services and care approach
• Improving the content, usability, and functionality of our website
• Complying with legal and regulatory obligations applicable to licensed adult family homes in Washington State
• Protecting the rights, property, or safety of our staff, residents, and the public

We will not use your information for purposes unrelated to the above without your prior consent.

As a licensed Adult Family Home in Washington State, we take the privacy of health and medical information extremely seriously. Any health-related details you share with us — whether through our website contact form, phone calls, or in-person meetings — are treated with the highest degree of confidentiality.

Our website contact form is a general inquiry tool and is not intended for transmitting protected health information (PHI). If you need to share detailed medical records or care histories, please contact us by phone or arrange to deliver documents in person.

Once a resident is admitted to our home, all health information is handled in accordance with applicable Washington State regulations governing adult family homes (WAC 388-76) and applicable federal standards.

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers who assist us in operating our website (e.g., hosting, analytics, email delivery) — bound by confidentiality agreements
• Healthcare professionals or agencies, with your explicit consent, to coordinate care for a prospective or current resident
• Legal authorities when required by law, court order, or to protect the safety of our residents and staff
• In the event of a business transfer (e.g., sale or merger), subject to equivalent privacy protections

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we use:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand page views and visitor behavior (e.g., Google Analytics, if enabled)
• Preference cookies — remember settings like language or region

You can disable cookies in your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

We implement reasonable administrative, technical, and physical safeguards to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS (TLS encryption) to protect data in transit.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of any non-essential communications from us at any time
• Lodge a complaint with the appropriate data protection authority

To exercise any of these rights, please contact us using the information in Section 10 below.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us: